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Contributor I
October 9, 2024
Answered

Sub Gen 3

I have Arc connected to a Sony TV and two Sub (gen 3s).  The Arc and the Subs are on the same wall as the TV.  The Arc in the center, below the TV and the 2 Subs left and right of the Arc (about 6’ left and right of the Arc.  

 

Once in a while I hear what sounds like a low frequency thump or two (kind of like distant fireworks). 

 

I don’t recall this until I added the 2nd Sub.  Thoughts?

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Stanley_4
Stanley_4Answer
Grand Maestro
October 9, 2024

Maybe next time it happens capture a diagnostic and call Sonos Support, they can see hidden internal data we users can’t.

1 reply

Stanley_4
Stanley_4Answer
Grand Maestro
October 9, 2024

Maybe next time it happens capture a diagnostic and call Sonos Support, they can see hidden internal data we users can’t.