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Sonos Sub Gen2 not powering up . I have contacted Sonos via the web and they keep asking me to disconnect and hold reset button. I have looked into this before and also checked the power lead with my other Sonos products so I no it’s all ok. No light at all is coming on so I know the unit has died . It is just over 5 years old so will Sonos repair it under the consumer rights act or will it have to be thrown away . For such an expensive sub I was hoping it might not break and last a little longer than 5 years.

what are my options?????

Sonos Sub Gen2 not powering up . I have contacted Sonos via the web and they keep asking me to disconnect and hold reset button. I have looked into this before and also checked the power lead with my other Sonos products so I no it’s all ok. No light at all is coming on so I know the unit has died . It is just over 5 years old so will Sonos repair it under the consumer rights act or will it have to be thrown away . For such an expensive sub I was hoping it might not break and last a little longer than 5 years.

what are my options?????

Look for 3rd-party repairers where you reside. I’m based in the UK too and there are companies that do Sonos repairs if you search online - alternatively sell it on for spares/repair and get another.

@Craig206 

If there will be no better chance, I recommend asking Sonos for a refund on a new device. For that you would have to send in the broken device. 

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