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Question

Sub (geb3) update issue with arc

  • 15 June 2024
  • 2 replies
  • 58 views

I set up sonos Arc and Sub + one*2 last year.

I tried reconnect Sonos One last week, then the App said I need to update. But it fails many times and I reset Arc and Sub.

The Arc works. It keeps failing again when I tried to connect Sub.

I tried reset the Sub, rebooting my router and connect the ethernet cable but the result is same.

Does anyone know how to solve this?

error code 30 and 1000

 

2 replies

Japan?

 

sonos not working in Japan. 

Userlevel 1
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Sonos is apparently looking into the issue for those of us in Japan, but no ETA on it

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