I installed a Sonos system shortly after I bought my house in 2009. When Sonos worked, it worked! I loved having music play throughout all three floors. I used to joke that I turned my house into my stereo. Things with Sonos were great...until they were not. I was plagued with speakers dropping out from time to time. Songs would skip. Sometimes it would play all day with no problems. Other times it as bad, other times it was intolerable. I tried all the usual fixes...turning off the modem, router, computer, and all Sonos components then restarting them. I changed my Internet service to the fastest offered. I still had the problem. 

I recently replaced all the old S1 components with S2. Maybe that would help. Nope. Speakers still dropped. Songs skipped. 

I play music mostly through Spotify. I never had the skipping and dropping issue when I played it through my desktop. I never had the problem when I streamed music at my office. Or on my phone. Or in my car. Sonos had to be the issue. 

I still used ethernet to connect Sonos to the modem. That was the way we had to connect the system way back in the dark ages. I wondered if I could finally go completely wireless, and as most of you probably already know, that’s been an option for a while. So, maybe the ethernet connection has been the problem. I removed the ethernet cable, and with much trial and error...I finally got the Sonos system I’ve always wanted. I had to do a factor reset on the components and go through the set up again. But it was worth it. We’ve been playing music almost non-stop for 2 days, and we haven’t had that old problem. Fingers crossed this continues. 

If you have the same problem and still use an ethernet connection, go wireless. Maybe it will help you. I’m curious if others have the same good outcome as I’ve had.