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Answered

Speakers cut out even with Sonos Boost installed now.

  • April 6, 2023
  • 3 replies
  • 180 views

Hey everyone,

 

I’m flustered with how the Sonos system keeps cutting out at my new place. This was a much more tolerable issue before (when I also didn’t have Boost in place). At my new place, I’ve installed 8 speakers (individually for now) and everytime I start to play a song from Spotify, half of the speakers cut in and out for the first 20 seconds and eventually come on. This isn’t an issue for the subsequent songs if the queue remains uninterrupted. But, if I try to play another song, well, we’re back to square one!

I just installed Boost and the situation improved mildly. But, I still have the same frustrating thing as before. While I love these speakers, this really seems unacceptable to me at this point and I’m now thinking if I should just get rid of the entire system and find a better alternative.

My place is a 1,000 square foot flat and Boost, distance and location wise, isn’t too far from the speakers (30ft max from the farthest).

 

Anyone had a better luck with this?

 

Best answer by buzz

We can’t help without knowing more about your system and your network.

You should work with SONOS support.

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3 replies

Dogdad
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  • Headliner III
  • April 6, 2023

I’ve got a 1000 sq ft house and have 13 speakers with boost . 2 Arcs, sub, Move, and 9 One SL’s. AT&T fiber optics with 500 speed. No issues. Walls are plaster.


buzz
  • Answer
  • April 6, 2023

We can’t help without knowing more about your system and your network.

You should work with SONOS support.


Airgetlam
  • April 7, 2023

The BOOST is not a panacea for simple wifi interference . In fact, sometimes it can cause issues, as there are two Wi-Fi band signals that can be competing.