Answered

sonos sub not working with 2 Fives

  • 6 April 2022
  • 3 replies
  • 187 views
D

Hey hey,

 

I just moved into my new apartment however when I connect my Sub to my 2 fives it wont work. I am seeing the sub in the app and it even reacts to the “show status lights” but no bass trough the sub, only sound from 1 side of the fives. I also factory reset all my speakers with no results. 
 

Both my fives do work in stereo mode. 
 

diagnostic: 217549706

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Best answer by Corry P 11 April 2022, 10:22

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3 replies

G
Userlevel 7

Try separating the two Fives as a stereo pair and unplugging the Fives and Sub from power for a couple of minutes. Then reboot your router. Swap the position of the two Fives then plug everything back in. Wait until all speakers are connected to the network, then create a stereo pair with the two Fives. Then add the Sub to the Fives and test again.

"Receive with simplicity everything that happens to you." - Rashi
Corry P
Userlevel 7
Badge +18

Hi @Diegoo2000 

Welcome to the Sonos Community!

You’ve got your Sub in a separate room and grouped with your Fives.

Instead, you want to “bond” the Sub to the pair of Fives, so all 3 products are in one “room”.

In the Sonos app, select Settings » System » Studio » Add Sub and follow the on-screen prompts.

I hope this helps.

 

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Airgetlam

Beyond that good advice, there’s the possibility of ‘simple’ wifi interference causing the Sub to not latch on to the signal of the system. 

Bruce
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