I’ve seen conversations on this subject. Sonos suggesting it’s a wifi problem is a great example of corporate gaslighting. They updated their app and now it’s trash. Own up to the trash.
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Hello
It is not clear from the context you provided, how are you experiencing this issue?
How are you initiating playback? Is it via the Sonos App or are you using a Voice Assistant command?
If the queue consists of just one song then the playback will stop after that song ends, so answering the above will help us understand if what you are facing is expected behavior or an actual issue.
You can always Submit Diagnostics within 10 minutes of reproducing this and contact our Support Team for live troubleshooting.
They have tools at their disposal to provide you with information and advice, specific to your system and what it reports.
I hope this helps.
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