What a terrible customer experience!
I have changed router and wanted to connect two SL ones.
After many days and hours I have not succeeded.
Speakers have been resetted
Sonos app have been updated.
Sonos app have been deleted as installed again.
I have read the instructions on how to connect to speakers, connecting to WiFi etc.
When connecting a speaker to the system it pass through:
Add product
Detect sound code
Add to local WiFi network
And I get the message: …. Is now a WiFi network your Sonos system trust.
…however when selecting “done” the speaker doesn’t show and there is no connection.
How can Sonos make such a terrible guide and yet the speaker is still not connected?
What am I supposed to do here?
Your help is much appreciated.
