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Sonos play 5 ignition problem

  • September 13, 2024
  • 2 replies
  • 74 views

Hi there,
When I came back from holiday, my sonos play 5 gen 2 was on with a very faint white light. When I tried to play music or connect to my other speaker it was impossible. 
I unplugged the speaker and it hasn't turned on since. I can't see the control light. What should I do? 
Thanks. 

Best answer by Schlumpf

@HugoRch75 

Sounds like there are not many options. I recommend to call Sonos support and ask them for help. 

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2 replies

Schlumpf
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  • Virtuoso
  • Answer
  • September 13, 2024

@HugoRch75 

Sounds like there are not many options. I recommend to call Sonos support and ask them for help. 


Airgetlam
  • September 14, 2024

I may have never turned on the LEDs on my gen 2 PLAY:5s, but as long as they continue to produce sound, I’m not really worried. I suppose I could trade in for a newer Sonos Five, but as long as they sound good, why spend the extra money? I use them daily, too.