Hello, I have just bought a Sonos Play 5 Gen 1 from a good seller on eBay. The speaker is in great condition ... but ... I can only set it up via ethernet connection and when I subsequently try to use by WiFi it can't find the network. I have factory reset twice but to no avail. Using ethernet is fine but I want the option to connect to WiFi. Any help and advice gratefully received. Thank you.
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Check the wifi toggle is set to”enable wifi”.
Generate a diagnostics report and contact Sonos support: the wifi card might be faulty.
Thank you so much. Turning WiFi on and off has sorted the problem 
♂️
Thank you so much. Turning WiFi on and off has sorted the problem ♂️
Glad it’s sorted: no enjoy some music 
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