We have a Sonos One that will not connect to the Sonos 2 app on iPhone 13. I have reset the app, factory reset the Sonos One, plugged in an active ethernet connection, Still, during setup in the app, the app simply will not find the device. And, yes, the Sonos One is on the network.
Any suggestions on what to do? Sonos Support, by the way, was not at all helpful.