Sonos Five the trueplay is lousy the records lose presence and forcefulness even adjusting them do not improve, in Jazz the records have no depth and the reggaeton less and if you turn up the records in the settings the records sound artificial and forced. It sounds better without trueplay and setting the treble to 2+ and the record to 1+ in case and volume 50, you could investigate please.
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You should submit a diagnostic before and after enabling TruePlay, then follow up with SONOS Support.
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