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I recently purchased ERA 300 speakers for home and a full set of ERA 100 speakers for my medical clinic.  Worst mistake of my life.  The infrastructure is terrible.  We can’t seem to get the speakers in the office to sync and have been forced to only use one speaker in the waiting room that we connect to via bluetooth.  This morning at home my app forgot I owned our 300 speaker and keeps showing "Sign in as the System Owner" on the front page.  When I sign in, it quickly reverts to saying the same thing over and over.  When I login online, it allows me to login but doesn’t list my speaker.

 

I just want things to work.  I shouldn’t have to call tech support 3 times per week.  I shouldn’t have to search online articles or dig through manuals.  I’ve equipped my clinic with multiple forms of EHR, wireless scanners, imaging devices (ultrasound, x-ray, body scanner), etc.  Equipment that is infinitely more complex and it all works.  

 

I regret buying into this ecosystem.   

 

If anyone lives near Nebraska and would like to purchase a big pile of speakers at a significant discount let me know.  

I recently purchased ERA 300 speakers for home and a full set of ERA 100 speakers for my medical clinic.  Worst mistake of my life.  The infrastructure is terrible.  We can’t seem to get the speakers in the office to sync and have been forced to only use one speaker in the waiting room that we connect to via bluetooth.  This morning at home my app forgot I owned our 300 speaker and keeps showing "Sign in as the System Owner" on the front page.  When I sign in, it quickly reverts to saying the same thing over and over.  When I login online, it allows me to login but doesn’t list my speaker.

 

I just want things to work.  I shouldn’t have to call tech support 3 times per week.  I shouldn’t have to search online articles or dig through manuals.  I’ve equipped my clinic with multiple forms of EHR, wireless scanners, imaging devices (ultrasound, x-ray, body scanner), etc.  Equipment that is infinitely more complex and it all works.  

 

I regret buying into this ecosystem.   

 

If anyone lives near Nebraska and would like to purchase a big pile of speakers at a significant discount let me know.  

We are having the exact same issue at our office.   we are currently looking for another system as well.. 

​@geojoejoe 

I’ll keep this short…

Sonos can be affected by various factors:

  • Network Configuration
  • Range extenders
  • Wi-Fi wall adapters
  • Wireless (Wi-Fi) Interference from other sources (i.e. internal/external)
  • Device used to house the app not updated
  • Sonos app not updated

Office

  • Your Office environment is a Red Flagg given the type of equipment employed which could be interfering with Sonos.
  • Bluetooth (BT) is short range as it is and very susceptible to interference. 
  • Other BT enables devices trying to connect with or without the owners knowledge
  • You might be well advised to look into Sonos Pro for business. You can find the link at the bottom of this page (Sonos For Business).

Home

  • The issue with your home speakers has been addressed before (i.e. Sign-in as owner). The link below may help. If not I suggest you call Sonos Tech support for assistance. 

 

 

Sonos Pro is designed for commercial usage. It gives you access to multiple locations as well as music services licensed for public performance.

https://www.sonos.com/en-us/sonos-pro

 

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