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I have an Amp since a year and have been able to run it without problems. Last week I got 2 Sonos One and a Sonos Move and tried to add them to the system.

 

The problem is that the new speakers ended up in a new system and the amp is in it’s own. I cannot choose which of the systems that I control with the app. It seems though as it depends on which of my mesh devices my phone is connected to but not sure about it. I cannot add the missing devices in either system as they will not be discovered.

 

I can see that my amp is connected to my network over the 2,4Ghz band and the other speakers are on the 5Ghz band. Although strange, it seems that this may be the cause of the problem.


Does anyone know how to combine my devices into one system?

Simplest way would be to factory reset the Amp and add to the system with the Ones and Move.

However, if you only see the Amp in the app, then factory reset the others instead.

https://support.sonos.com/en-gb/article/reset-your-sonos-product

Hi,

Thanks for the tip. It worked. But it’s a bit strange I couldn’t add the new speakers to the old system. 
 

Thanks again!

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