I’m setting up a Play 1 on a brand new network using the Sonos 2 app. All of the steps seem to complete (chime, joining the temporary network, etc) then the “finalizing connection” screen appears with the bouncing dots. I’ve waited 20+ minutes and nothing has changed. Do I start over? what’s the hangup?
Answered
Setting up Play 1: stuck on "finalizing connection"
Best answer by schmidlt4
Well, third times a charm. I (once again):
- deleted the Sonos App
- rebooted my phone
- reset the Play 1 to factory settings (hold down play/pause and + volume at the same time while plugging in and holding the buttons until you get a flashing orange, then wait for the flashing green)
- then added a new speaker to a new network.
This time it connected just fine (in way less than 20 minutes!)
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