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Contributor I
August 22, 2024
Question

set up problems

I'm setting up Sonos Era 100 for the first time. My phone recognises the speaker but when it say 'getting it ready' it loses connection.

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2 replies

Pools-3015
Prodigy I
August 22, 2024

Depending on where you place the speaker, it may not be getting a good WiFi connection. Try placing the speaker closer to your router to see if that helps.

ArtyPAuthor
Contributor I
August 22, 2024

No, that doesn't help. But thanks.