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Answered

S1 sytem not showing on Profile

  • 15 June 2022
  • 1 reply
  • 29 views

Hi, I have 2 Play 5 Gen 1s running on the S1 app but my profile on Sonos.com only shows the equipment i have on the S2 app. How do i find out if the old Play 5s have an upgrade % off?

 

Both have been upgraded to the latest firmware and are running on the same Network, just on different Apps

An obvious question, but does the S1 system use the same Sonos account (email/password) or did you create a new account for it? 

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