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Martin_63
Avid Contributor III
October 13, 2024
Answered

S1 system not found

Hello,I use some old Sonos S1 units and they have worked fine until recently. Yesterday I wanted to connect a second device by cable to try to create additional stability, but since then I have not been able to connect to my Sonos system. I've just turned off the power on my router and on my Sonos devices and turned them back on. I have tried to connect to one Sonos device at a time, but the Sonos S1 app keeps saying that the system cannot be found. I've also reset the app and it hasn't changed anything. I also reset one of the devices.What could have happened? Thanks in advance.
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Martin_63Answer
Avid Contributor III
October 13, 2024

Thank you for your comments.

I use a mesh kit and I hadn't thought that the Sonos devices have to be on the same network.
Before, my Sonos Connect was connected to my router with a network cable.

I have now connected my Sonos Connect to one of the mesh devices with a network cable.
I then reset and added all four Sonos devices in the Sonos S1 app. It now works as it should. :-)

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4 replies

UKMedia
UKMedia
October 13, 2024

Hi

I think it’s worth ruling out duplicate IP addresses, as you’ve rebooted your router, please see my article:

 

Remember: Sometimes Red Wine helps :)
Airgetlam
Airgetlam
October 13, 2024

And if one of the S1 units happens to be a Sonos BRIDGE, I would remove that completely, and connect the Ethernet cable directly to a speaker. 

Bruce
    Martin_63AuthorAnswer
    Avid Contributor III
    October 13, 2024

    Thank you for your comments.

    I use a mesh kit and I hadn't thought that the Sonos devices have to be on the same network.
    Before, my Sonos Connect was connected to my router with a network cable.

    I have now connected my Sonos Connect to one of the mesh devices with a network cable.
    I then reset and added all four Sonos devices in the Sonos S1 app. It now works as it should. :-)

    Martin_63Author
    Avid Contributor III
    October 13, 2024

    Can I mark the topic as resolved somehow?

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