Question

Play5

  • 25 October 2020
  • 2 replies
  • 80 views

There is no power on my Sonos Play5 device. I have tried different cables for my device and it doesn’t make any difference. Is there anything you can recommend ?

 

Serial number is : 1308 00 0E 58 82 54 B8 A


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2 replies

Userlevel 5
Badge +14

Hi @Halstrom.

Welcome, thank you for reaching out to Sonos community, I totally understand where you're coming from and I’m here to help.

If you already tried different wall outlets and still nothing.

recommend calling our customer phone support on this so you can be assisted more.

If you need help with any other information, please be sure to let us know.

 

 

Thanks for your feedback. I will call customer service