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play one dead

  • January 18, 2023
  • 2 replies
  • 110 views

My play 1 speaker is dead , no light … I have tried to reset it … nothing happens and it’s not the cable either , what could it be ? 

Best answer by Airgetlam

Could be a hardware failure. I’d recommend that you call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network. 

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2 replies

Airgetlam
  • Answer
  • January 19, 2023

Could be a hardware failure. I’d recommend that you call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network. 


  • Author
  • Contributor I
  • January 19, 2023

Thanks a lot