I only own play 5 gen 1 speakers but now I can’t use them on the S1 app as it keeps asking for S2 to be downloaded and you can’t skip past it. Does this mean that all my speakers are now scrap? If this is the case this is the last I buy any of yourequipment it you treat customers this way. I have red all the articles about a split system but if you can’t close the update screen it’s pointless just like my £1000’s worth of equipment I now have.
Answered
play 5 gen 1 on S1 app
Best answer by John B
Welcome to the forum. There is no requirement to upgrade to S2. You are either mistaken or trolling. Nobody is being blackmailed.
Please follow the guidance already given on this thread or contact Sonos Support.
Happy New Year
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