Play:5 bass heavily distorted

1 reply
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Hi

ive two play 5 2nd gen

the sound, esp the base is starting to get really distorted, at times it’s ok then on a really heavy base it sounds like the speaker is vibrating

with no base the sound is as it was perfect crystal clear

true sound is on is there anyway I can fix this the speakers are lit only ¾ months old

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James L.Answer

Retired Community Staff

Hi @Darren2012,

If it sounds like there are distortions when playing bass heavy music I suggest getting in touch with our customer care team. They’ll be able to work with you to find out what’s going on with your Play:5 and explore which options are available to you.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

James L.Answer

Retired Community Staff

Hi @Darren2012,

If it sounds like there are distortions when playing bass heavy music I suggest getting in touch with our customer care team. They’ll be able to work with you to find out what’s going on with your Play:5 and explore which options are available to you.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

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