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Play:3 will not reset- flashing white/orange

  • October 7, 2024
  • 2 replies
  • 783 views
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I moved and have a new Network, I have two Play 3’s.  I managed to do a factory reset on one of them and get it connected to my new network.  The second one, I have tried to do a factory reset on to get it connected, but it stays at the Orange/While flashing no matter how long I have waited… 

I see it in my network when I go to add it goes all the way to the audio test, but then because its not flashing green, it won’t connect to it.  

I’m on Starlink wifi, so I don’t have a network cable that I can plug into… How do I do a reset or force the Play3 flash the green so that I can link it?

 

Best answer by Stanley_4

You might try hooking an Ethernet between the two Play 3s and see if it helps.

Only other thing I can think of is using a travel-router to give you a wired connection.

Lots of Starlink posts here, some of them may have a suggestion.

 

Always best to avoid Factory Resets until you have talked to support and it is your last option.

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2 replies

Stanley_4
  • Stanley_4
  • Lead Maestro
  • Answer
  • October 7, 2024

You might try hooking an Ethernet between the two Play 3s and see if it helps.

Only other thing I can think of is using a travel-router to give you a wired connection.

Lots of Starlink posts here, some of them may have a suggestion.

 

Always best to avoid Factory Resets until you have talked to support and it is your last option.

Pools-3015
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  • Pools-3015
  • Prodigy I
  • October 7, 2024

I moved and have a new Network, I have two Play 3’s.  I managed to do a factory reset on one of them and get it connected to my new network.  The second one, I have tried to do a factory reset on to get it connected, but it stays at the Orange/While flashing no matter how long I have waited… 

I see it in my network when I go to add it goes all the way to the audio test, but then because its not flashing green, it won’t connect to it.  

I’m on Starlink wifi, so I don’t have a network cable that I can plug into… How do I do a reset or force the Play3 flash the green so that I can link it?

 

Have a look at this page from the Sonos support site:

https://support.sonos.com/en-us/article/sonos-led-lights

In any event, leave the speaker plugged in for a while to see if it corrects itself. If not, unplug it again leaving it for 10 minutes or more. Then attempt the reset process again.

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