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Robert Walshe
Contributor I
August 29, 2024
Answered

Play 3 No Longer Connecting

The volume fader has disappeared from my play 3.

Reset the speaker and now it will not connect anymore !

Very frustrated - The latest app is glitchy and I get booted out a lot now when I sign in. I have read and followed the latest issues with Sonas and their app horrors!

For such a smart brand I find it incredulous that they have screwed up so badly. I have read the CEO’s humble apologies but honestly how he should win a gold for how to screw up a great brand! 

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Stanley_4
Stanley_4Answer
Grand Maestro
August 29, 2024

The reset is almost always a source of new and worse problems that a cure for your current one and is best avoided until Sonos support suggests it.

Maybe if you hook it to your main router’s ports via Ethernet you could get it back.

 

1 reply

Stanley_4
Stanley_4Answer
Grand Maestro
August 29, 2024

The reset is almost always a source of new and worse problems that a cure for your current one and is best avoided until Sonos support suggests it.

Maybe if you hook it to your main router’s ports via Ethernet you could get it back.