I have a Play:1 that won’t connect via WiFi after it was unplugged for some time
I’m using an Orbi WiFi system that’s outputting both 2.4 & 5Ghz. I have one other Play:1 and 2 x Play:5 speakers and they all connect fine to the same network.
If I plug the speaker into the Orbi base unit via ethernet, it works fine. As soon as I disconnect ethernet and try to connect via WiFi, it doesn’t detect the network. It recently updated its software when connected via ethernet.
This speaker was connected to the same WiFi network OK a few weeks ago but now it won’t connect.
I’ve done the factory reset and checked everything. The speaker gets recognised by SONOS and connects fine (with the chime etc) but at the point where its trying to connect to the WiFi network, it says it can’t find it.
I located the speaker right next to the Orbi base unit. Still no joy. As soon as I connect it via ethernet to the same base unit, its fine
Please help...this is driving me nuts!
Best answer by julezee
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