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Contributor I
December 23, 2024
Answered

not playing music

i have just reconnected my 2 x play 1 and sound bar to the app, had all the chimes and been told it’s all set up but as soon i try to play music it’s saying not connected, any ideas?

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Stanley_4
Stanley_4Answer
Grand Maestro
December 24, 2024

Power down ALL Sonos, reboot router and controller, power up Sonos.

2 replies

Stanley_4
Stanley_4Answer
Grand Maestro
December 24, 2024

Power down ALL Sonos, reboot router and controller, power up Sonos.

Lyricist I
January 6, 2025

transfer playlists/songs between spotify/apple music/amazon music/youtube music/etc try Musconvtool