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no volume with amazon prime video

netflix works fine

 

Describe your setup. What model TV do you have? How exactly are you watching Prime Video? From the TV’s native app or from an external media device? What exactly are you watching on Prime Video? Are you using a Beam (Gen 1) or Beam (Gen 2)?


It should work.

90% of what we watch is from our Firesticks, haven’t tried the TV’s built in apps.