Hi Sonos users,
I am in deep with multiple Sonos products all over the house. Currently I can no longer use my:
They all have the same error message for DAYS now:
“Your [device] will reconnect to your Sonos system when the update is complete”
You can imagine my frustration.
Can anyone in the community please tell me how to speed up/cancel/reset this clearly broken updating process?
Thanks so much,
-Sad guy with no music any more
Best answer by Stanley_4
Unplug all your Sonos.
Reboot the router.
Plug in one Sonos and run the update again.
If that works add more, one at a time and update.
Any that still won’t update try a temporary Ethernet connection and update again.
DO NOT Factory Reset anything until you have consulted with Sonos Support.
Unplug all your Sonos.
Reboot the router.
Plug in one Sonos and run the update again.
If that works add more, one at a time and update.
Any that still won’t update try a temporary Ethernet connection and update again.
DO NOT Factory Reset anything until you have consulted with Sonos Support.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.