I am genuinely wondering whether I should just return the Era 100 I bought recently.
1. Have to use the PIN to connect, just refuses to be found on the system.
2. Will not connect Alexa Amazon voice service.
3. Which I need because the Sonos voice service is dreadful, literally tells me it can't find BBC stations.
4. Can't clear the queue, so basically I have to reset after playing ANYTHING/EVERYTHING.
5. Customer service is a joke.
Any thoughts? Unlucky and it's a faulty unit or is it really as terrible as this? Never had any of these problems with the Sonos One or the previous apps.