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After an update in ~May 2024, now my Sonos Connect disconnects after a little over a minute of playing anything (approximately 1 minute and 15 seconds). It briefly disappears from the app, and then reappears a minute later with an empty playlist. I assume the device is crashing and rebooting. This happens if I try to play it independently as well as part of a group of other Sonos devices. I have tried factory resetting it, to no avail, still happens. I keep patiently hoping this is a known issue and a new update will fix it but I just applied the July 2024 update and it still happens. My Connect is sadly basically useless now. Thankfully, my Roam, Beam, and Five work fine; this just affects the Connect.

Here are some specific details:

Sonos OS: S2

Version: 16.3 (build 80155014)

Hardware Version: 1.17.5.5-1.0

Series ID: C100

WM: 0

OTP: 1.1.1(1-17-5-zp90-2.1)

Finally searching for the problem I’m having and here it is. I’m guessing it is hardware support related to the updates or some new protocol/signal check.  Mine has worked well for years and now, it does what is described above. 

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