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My Sonos Play1 does not complete its set up. After the s2 app finds the speaker, it asks me to connect to its local WiFi and then will try and play a passcode to complete set up. The passcode never plays/this step never works. 
 

I have tried connecting the speaker to the router directly via an either cable. I have also tried without. 
I’ve tried connecting through the s2 app on the local WiFi and on the home WiFi with the either cable plugged in.

I’ve turned off and off. Factory reset, etc but still no luck. 
 

the speak did work on the s2 app perviously with all my other S2 gear. However, I recently reset the play1 to use at a friends house and haven’t been able to reconnect to my system since.
 

does anyone have any suggestions?

 

best regards 

Simon 

When you mention S2 App, do you mean the new Sonos App (black icon). or are you referring to the old App (gold icon). What App was in use with your friends system when you added the speaker to it?

Is your current system fully up-to-date. Check both the controllers App Store and also check for any further Sonos updates via the controller App too.

What does the speaker status LED show and have you tried a reboot of the local router?

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