I have 11 Sonos speakers around the house, all play flawlessly except for the 4 speakers making the home theatre setup (playbar, sub1, two 3s). The theatre setup plays perfectly while viewing the TV, the problem occurs when I listen to either radio or streaming music to the room. While doing this the music will cutout from a few seconds to about 30sec before continuing. If the home theatre setup is grouped to other rooms all speakers work fine except for the ones making up the home theatre setup. This is a new phenomenon to me. I think I’ve changed the Sonos channels, I’ve rebooted all appropriate software in more ways then one, nothing seems to work. All home theatre speakers are not wired in and can’t be done. There is one Sonos 1 wired into router at main box. What bugs me is that when watching TV there is no issues, it’s only when listening to music or radio.
Diagnostic reports during event is 312130465 or 1098444261
Thanks for any help on this
Best answer by Corry PView original