help with Sonos One connection.

  • 20 November 2023
  • 1 reply

Good day all. Can you help us. I’m 70 years old and struggling to get my S1 to work/connect to my new WI-FI. We have 3 other units which do work ok. All I get is Orange, Green Or White flashing lights but can not get past this. I have done full resets but no joy. 
thank you. 


Best answer by Stanley_4 21 November 2023, 01:47

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Which Sonos speaker is giving you problems? Maybe a Play 1 or Sonos One?

Factory resets usually make thing s worse, very rarely better so now you have to recover from that as well as the networking change.

If you have other working Sonos, power down the non-working one and connect to the others and verify all is good.

Power up the non-working one and see if the mobile Controller can find it and add it back into your existing system.

If it can’t try hooking an Ethernet cable from your router to the problem speaker to get past the setup stage.