Recently bought a play1 at a car boot sale. Managed to set up a profile, but when I tried to update it’s asking for a different email address. I guess it’s the previous owner don’t have any details for the previous owner what should I do? I bought this at a car boot sale.
Answered
help setting up my play one
Best answer by Dre007
Thank you so much got it set up all I had to do was hold the power button 😊 but without you I wouldn’t have gotten this thanks 😊
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Reset the speaker by following the instructions in this article:
https://support.sonos.com/en-us/article/reset-your-sonos-product
"Receive with simplicity everything that happens to you." - Rashi
Use the Transfer System Ownership option in the app.
This will allow you to register the device under your own email/password.
https://support.sonos.com/en-gb/article/transfer-your-sonos-system-to-a-new-account
Thank you so much got it set up all I had to do was hold the power button 😊 but without you I wouldn’t have gotten this thanks 😊
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.