Frequent pauses leading to a silent device. Power cycling is the only workaround.

(system setup description below).
Fairly recently (few months) I started having issues with my system. Basically a device starts pausing, then playing, then pausing. The pauses start being a few seconds every hour or so, but become longer and more frequent until eventually the device is just silent.

This happens whether playing music from a file share, streaming from Spotify or Apple Music or playing Radio.

This happens to any one of the devices. The only requirement is that it's left playing until it falls over.

The only way to resolve the issue is to power cycle it.

It is a daily occurence that one device needs to be power cycled.

If any support are reading (hopefully not as it’s the weekend!) I've taken the liberty of submitting a diagnostic report whilst this problem was happening:

1673763072

My setup is:

I have a small house, but a large garden with two home offices in the garden and two Play:1 in the garden. Every building is well insulated with foil backed insulation. So Sonosnet does not work too well without a few wired units.

Two Play ones are wired directly but with wifi disabled. Of the rest one Connect Amp is wired but the rest are all using Sonosnet.

This is a "traditional" (i.e. not a mesh system) with two managed Netgear 24 port switches and two unmanaged Netgear 16 port switches.

The two managed switches are cabled directly into the house router (Draytek) and have the unmanaged switches and three Draytek access points plugged into them.

• 5 x Play 1 (two are paired)
• 2 Connect Amps
• 2 x Connect

All S2.

Network is mostly wired.

• Draytek 2862 router
• 2 x Netgear GS724t (STP is configured according to the Sonos support article but not needed now).
• 3 x Draytek AP710 access points
• 2 x Netgear GS116 unmanaged switches.

Thanks.
Chris