Balance… i was looking for a balance slider for stereo ‍♂️

The new app is very buggy. The balance slider should be under the EQ settings. If you don’t see it, restart the app until the balance slider re-appears.

Hmm. Thanks for your advice. Closing opening app on my iphone didnt change anything i am afraid. Still no balance slider. Is it possible that it’s missing in the new app? Do you have stereo era 300 and it’s there ?

I have a stereo pair of Era 100s and I have a balance slider. Try restarting the app multiple times while checking for the balance slider after each restart.

will try and keep you posted. thank you!

Hey @GuitarSuperstar it didnt work. I tried god knows how many times. How can i report it to sonos? Any chance doing it online ? Or do i have to call Sonos support? Insuspect it’s an era 300 thing

Have you run Trueplay? I’m not sure if you have the balance control if you’ve run it, though I may be wrong. 

EDIT: I’m not sure whether you can actually balance the Era 300s because of the way they are set up for Dolby Atmos. But someone might be able to confirm or otherwise. In the meantime, try what I originally wrote below….

Have you definitely got the very latest version of the app? It was updated about ten days ago, after which you need to run the system update (Settings / Manage / System Updates). It’s the only reason I can think as to why you don’t have Balance control for these speakers…

Yeah i do. Thank god i wasnt effected ao much about the app stuff (i thought) i was happy with the 4th of june update actually, it brought back some nice features. Hmm… it’s really odd, i have a single five and even that one has the balance slider

Hi @arslanelver 

Thanks for your post!

We have been able to reproduce this issue in our own testing and are now investigating. Thanks for flagging!

Thank you @Corry P - much apprciated!