Hi everyone, so today I noticed that my whole setup was stuck at 15 in volume. What I mean is that every time I turned the volume up or down, it would change on its own and go back to 15. After resetting, unpairing, etc., I found out that one of my Era 100s was causing the issue. It’s also started to sound very bad, like only the treble is working. Has anyone had a similar experience? What did you do, and do you have any suggestions on how to fix this?
Answered
era 100 started sounding awful, do not know what to do, help
Best answer by nik9669a
The obvious is to contact Sonos support and have them investigate. Maybe generate a diagnostics report first, too.
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The obvious is to contact Sonos support and have them investigate. Maybe generate a diagnostics report first, too.
Likely a hardware issue. SONOS units are designed to shut down or reduce Volume if a speaker draws too much current. This usually prevents the user from damaging the speaker with Volume that is too high. Here I think that a hardware fault is drawing enough current to trip the protector. This should leave tracks in the diagnostics.
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