Era 100, Era 300 setup not working on my wifi

Question

HiI used to have older sonos speakers from 2013. When I upgraded my home’s wifi, the speakers no longer worked. I decided it was time for an upgrade, so I got one Era 100 and one Era 300.Still, however, the new speakers refuse to work with my network. This is a 5 Ghz network that works with Spotify, Netflix, my work VPN. Some other details:Wifi 6, 5 ghz	Security is WPA/WPA2-Personal	I have an Android device running the latest version of the app. Have also tried iPhone.What should I look for in terms of compatibility? Something is surely off. Per this page, I should be ok:Supported WiFi modes and security standards for Sonos products | Sonos

Stanley_4 · Answer

I’d say call support, it looks like you have done everything I’d have suggested.Only things I can think of is if you have a Guest network, Client Isolation or something similar blocking you.

Reply

Sign up

Login to the community

Scanning file for viruses.

This file cannot be downloaded