I’ve got several Sonos systems in my house and have used the products since they first came out so a big Sonos fan but have an issue that has me stumped. One of the systems consists of a 2 Play 1’s and a Sub (gen 2) that I was using with a Beam for the TV surround set up. I swapped out an old Bridge for one of the new Ports and got a new little sub to go with two Ones and all good but then I went to watch TV and the Play 1/Sub/Beam wasn’t working and in fact only played the Beam.
After trying a few things with no luck, I decided to do a factory reset on the surround set up and start from scratch. I’ve tried it 4 or 5 times now (no luck but the same problem occurs every time) so figured it’s time to get some expert advice.
The issue appears to be the Beam not being able to exist on the same network as the other devices. It creates a separate room (TV Room 2 instead of TV Room) every time I do a reset and walk through the different connection steps. I used the TV Room as an example but because I’ve tried it a few times, I’ve now got Den and Den1 and a few others!
It’s probably easy to clean those up but any suggestions as to how to resolve this issue would be much appreciated!
Best answer by Corry P
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