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Contributor I
May 15, 2024
Answered

downgrade ikea frame sonos to s1

I have speakers in S1. Wanna combine the new frame Sonos from Ikea. I saw a funktion in s2 that you could downgrade to s1. By mistake someone uppgradera to the new app. 
How do I go from here?

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Lead Maestro
May 15, 2024

The SYMFONISK Picture Frame is only compatible with the latest app. It will not work on S1:

https://support.sonos.com/en-us/article/sonos-app-version-compatibility?

 

Also, if you are currently on 80.0 (the new version of the app) the ability to downgrade a Sonos product to S1 is temporarily unavailable, but will return in a future update.

"Receive with simplicity everything that happens to you." - Rashi

1 reply

Lead Maestro
May 15, 2024

The SYMFONISK Picture Frame is only compatible with the latest app. It will not work on S1:

https://support.sonos.com/en-us/article/sonos-app-version-compatibility?

 

Also, if you are currently on 80.0 (the new version of the app) the ability to downgrade a Sonos product to S1 is temporarily unavailable, but will return in a future update.

"Receive with simplicity everything that happens to you." - Rashi