Contributor I

Dead Sonos One

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Recently one of my Sonos One speakers went dead. Simply won’t power on. Product is about 4 years old. Seems like a rather common problem. And as others have experienced the resolution is a 30% discount on a new product. And I was basically told it’s not worth fixing…likely will cost almost as much as a discounted new product. I’ve generally been happy with Sonos but this was definitely a bump in the road.

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N

nik9669a

Senior Virtuoso

Recently one of my Sonos One speakers went dead. Simply won’t power on. Product is about 4 years old. Seems like a rather common problem. And as others have experienced the resolution is a 30% discount on a new product. And I was basically told it’s not worth fixing…likely will cost almost as much as a discounted new product. I’ve generally been happy with Sonos but this was definitely a bump in the road.

There have been occasional posts here about failed speakers, but there are many, many more speakers running for years without problem. It’s always unfortunate when one fails, of course. But if you sat outside a hospital, how many sick people would you hear about?

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