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Contributor I
July 14, 2023
Answered

Connection problems with my Sonos speakers

I have several sonos speakers already connected. Due to problems of lack of light, everything got out of control. Now in the Sonos application I get the speakers with a key and do not happen. What should I do?

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Airgetlam
AirgetlamAnswer
July 14, 2023

I’m sorry, but your English doesn’t make much sense. Perhaps if you were to post in your original language, we could use Google Translate to get what you mean. 
 

As an example, Sonos needs no ‘light’.  Nor do I understand what you mean by a ‘key’ in the controller. 
 

You may also be best served to call Sonos Support directly to discuss it. They likely can provide native language support. 

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.

 

Bruce

3 replies

Airgetlam
AirgetlamAnswer
July 14, 2023

I’m sorry, but your English doesn’t make much sense. Perhaps if you were to post in your original language, we could use Google Translate to get what you mean. 
 

As an example, Sonos needs no ‘light’.  Nor do I understand what you mean by a ‘key’ in the controller. 
 

You may also be best served to call Sonos Support directly to discuss it. They likely can provide native language support. 

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.

 

Bruce
106rallye
July 15, 2023

I’d probably read “power” or “electricity” for “light”, but an explanation for TS could clarify things…. Adding a screenshot would be even better.

Airgetlam
July 15, 2023

What is TS?

Bruce