Skip to main content

connection

  • May 11, 2024
  • 2 replies
  • 27 views

HELP?!  i’m getting zero help from sonos support and on hold for hours when i call. 
suddenly after the new app, i can’t use my system at all.  i’ve unplugged all speakers, rebooted router --multiple times. all the tips i’ve read in posts, etc.  nothing is working.  i’m really sad and frustrated.
what do you suggest?  thank you!

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

Forum|alt.badge.img+19
  • Senior Virtuoso
  • May 11, 2024

Is the app seeing your rooms/speakers? Do you get any error messages? What’s showing in “About my system”?


  • Author
  • Contributor I
  • May 11, 2024

the app is not finding my speakers.  it finds my wifi but no longer finds my speakers.  when i click “add” speakers it logs me out and logs me in...and i can’t seem to add them again??