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Natalierichardson9
Contributor I
December 16, 2023
Answered

connecting two sonos one to my existing system with two speakers

The app continues to tell my the two new Sonos one speakers I have set up (which are blinking green) that there is a wifi issue, but my other two Sonos one speakers connect just fine? (I have two already in my system, adding two more.)

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Airgetlam
AirgetlamAnswer
December 16, 2023

Some times it helps to wire a new speaker temporarily to the router while adding it to your system. Once it’s added, you can remove that cable. 

Bruce
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2 replies

Ken_Griffiths
Ken_Griffiths
December 16, 2023

Maybe check the Sonos System Requirements here:

https://support.sonos.com/en-us/article/sonos-system-requirements
 

…and the mobile controller requirements here:

https://support.sonos.com/en-us/article/sonos-app-requirements

In particular ensure there is no security software running on the mobile device that may block the setup, including Firewall, or VPN client, Apps.

Check too that the local 2.4Ghz WiFi is 802.11b/g/n compatible for onboarding your devices and use security mode WPA2 AES.

Airgetlam
AirgetlamAnswer
December 16, 2023

Some times it helps to wire a new speaker temporarily to the router while adding it to your system. Once it’s added, you can remove that cable. 

Bruce
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