Hello. I purchased 2x Sonos Five with Sub mini. I was hoping to be able to use the speakers via 3.5 mm audio jack, but it looks all the jacks that I've tried, do not go in all the way through and as a result I either don't get any sound or ot sounds without the base and other channels. Can someone explain what could be the issue before I return my speakers?
Thank you.
Best answer by Rawman
After multiple tries and failed attempts, I finally managed to push it in completely. I didn't do anything special, just pushed it harder. Weird! Thanks everyone for your replies and trying to help.
You may need to press harder in order to fully seat the 3.5mm plug.
Note that the Line-In is not automatically patched through to the speaker. You must select Line-In from the music source menu.
Thanks
Thanks
Can you post a picture showing the connection? It would seem the jack is not fully inserted.
Can you try pressing it in a little harder?
When I insert an aux cable into the Five Line-In, I hold the front of the speaker and push quite hard.
You’re not going to break it by fully inserting it.
Try the other Five? I’m wondering if the socket has something jammed in it?
After multiple tries and failed attempts, I finally managed to push it in completely. I didn't do anything special, just pushed it harder. Weird! Thanks everyone for your replies and trying to help.
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