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Contributor I
September 1, 2024
Answered

changing wifi

Hi, I have just moved house so changed wifi. 
When I go on my Sonos app it says there are no systems found.

I go to settings to update network but that option isn’t available. The manage button is greyed out. Not sure what to do now! 
 

thanks 

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Pools-3015
Prodigy I
September 1, 2024

The easiest way to get your system up and running again, is to configure your WIFI’s SSID and password to what your old WI-FI was. Your speakers should then automatically connect. If they don’t, simply unplug them from power for a minute then plug them back in.

You can also try resetting the app to see if that helps.

The last resort would be to reset all your speakers to factory and setup your system again.

1 reply

Pools-3015
Prodigy I
September 1, 2024

The easiest way to get your system up and running again, is to configure your WIFI’s SSID and password to what your old WI-FI was. Your speakers should then automatically connect. If they don’t, simply unplug them from power for a minute then plug them back in.

You can also try resetting the app to see if that helps.

The last resort would be to reset all your speakers to factory and setup your system again.