I had to reset my Sonos 1 Alexa that I've had for just over a year. I went through all the setup, and now the app is asking me to update it which unfortunately it won't for whatever reason. So, how should I go about this please?
Regards
Robert
Question
Cannot update my Sonos 1 alexa?
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Robert,
There is no Sonos 1, only a Sonos PLAY:1 and a Sonos One. But both are likely to be able to be updated properly by wiring the device directly to your router with an Ethernet cable. There’s a minor possibility that you may need to power cycle the device, as well.
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