When using the Sonos app almost every time I open it I look at system settting and it will tell me some of my speakers (my paired 5’s) are on a “different network”. We only have one network at home. So then I have to close and reopen the app a number of times and eventually after a seemingly random and always different period  the 5’s will show up on the network. But only one will play. Eventally the other one will kick in..maybe 3 or 4  minutes later. 

There are a multitude of other issues that also prevent me just playing music on my multiple Sonos components as and when I want. It’s always a hassle and has ruined a number of evenings where we have guests and I’m fiddling around trying to get Sonos to work. Invariably these guests decide Sonos is not for them.

Tried calling the support line but I’m not willing to sit on hold for 40 plus minutes.

I think I am at the stage of putting the whole system up for sale. I have seen no improvement over the last few months, other than volume control now working on Spotify for my connected speakers. 

I have 12 different speakers and it’s a rare day when I am able to just fire up some music and instantly listen to it.  Having worked in the software industry for 14 years for the second largest enterprise wide player, I am appalled at how far Sonos has fallen.