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alarm no longer sounds

  • November 27, 2023
  • 1 reply
  • 36 views

My Sonos Five alarm no longer sounds in my bedroom, though it will play in another room on Sonos Arc. Any help would be greatly appreciated.

Best answer by Airgetlam

I’m assuming you’ve deleted it, and set up a new version, in case it became corrupt for some reason?

The next time it fails, submit a system diagnostic within 10 minutes, and call Sonos Support to discuss it. They should be able to see why it failed in that diagnostic data. 

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1 reply

Airgetlam
  • Answer
  • November 27, 2023

I’m assuming you’ve deleted it, and set up a new version, in case it became corrupt for some reason?

The next time it fails, submit a system diagnostic within 10 minutes, and call Sonos Support to discuss it. They should be able to see why it failed in that diagnostic data.