Skip to main content
Contributor I
November 12, 2023
Answered

Adding my SUB no green light

I have had my SUB for over 8 years, same house, same place, it worked fantastic until 3 weeks ago. I’ve had to do a lot of resetting. Finally 2 of my 4 products are good. When I reset my SUB and try to reinstall I’m not being able to get the green flashing light. I am connecting to the Sub’s WiFi network, but when prompted to push the arrow button I should get a green and white flashing light and light remains white. I only get a white light.

thank you in advance 

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Stanley_4
Stanley_4Answer
Grand Maestro
November 12, 2023

For the future / other users, factory resetting often leaves you with worse issues than you started with and rarely solves the initial problem. It can kick the problem into the future a bit for many issues but it is far better to solve the original issue instead.

You might try connecting the Sub to Ethernet and see if that gets you past the issue with getting it back on-line.

1 reply

Stanley_4
Stanley_4Answer
Grand Maestro
November 12, 2023

For the future / other users, factory resetting often leaves you with worse issues than you started with and rarely solves the initial problem. It can kick the problem into the future a bit for many issues but it is far better to solve the original issue instead.

You might try connecting the Sub to Ethernet and see if that gets you past the issue with getting it back on-line.